Luxuriöses Penthouse mit 2 Schlafzimmern, 35 m² offene Sonnenterrasse, großartige Lage.
Richard Thomas & Louise Thomas
Wellness / Erholung
Max. Anzahl Gäste:5
100% erstattung für stornierungen bis zu 30 tage vor anreise. 50% erstattung für stornierungen bis zu 14 tage vor anreise.
1 star in a 5 star location
Fridge did not work, freezer did, quality of linen poor, kitchen utensils very poor, flooded kitchen twice due to an un-noticed leaking water pipe.
To the credit of the owner received a small refund. Local agents obtained a maintenance engineer to fix leak and fridge but had to wait all weekend with food being thrown away. If all accommodation is like this at La Torre probably will not recommend or go back!
Louise and I have been renting the apartment for almost 8 years and take great pride in the accommodation and the service we offer as we wish for our guests to have a super experience and comfortable stay, on this one occasion an appliance was a fault.
The engineer established the fridge was actually in good working order. It transpires an object within the fridge was preventing the door from fully closing, perhaps a large bottle? However, I did immediately make a payment to cover the cost of the food bill for the amount requested allowing re stocking of the fridge.
A blockage in the dishwasher resulted in the leak, not a flood and was repaired, however again as a gesture of goodwill I offered alternative accommodation with a full refund if where uncomfortable staying at the apartment, which was declined.
I also paid on behalf of the client the cleaning fee and the meet and greet charge to our key holders as another gesture of good will. Likewise, I have to admit it was very difficult to make contact with this guest in order to resolve these issues quickly, as they only responded when connected to a third party Wi-Fi?
We have since changed one set of bed linen and added some kitchen utensils. And prior to your visit the apartment was redecorated, a new bathroom installed with tiles and the lounge furniture was renewed. Therefore, the apartment is in excellent condition.
I enjoyed my stay very much. The apartment is quiet and very private. It is very well equipped and having all the English Channels on the tv was great. We even had the Golf Channel which we often watched. We were able to bring the bike up in the lift and had a landing to ourselves outside the apt door. We used the basement garage when golfing and this was very convenient for moving clubs from boot to lift to apt in seconds. I enjoyed the view from the bedroom looking out over the very well kept grounds. The complex is so clean and tidy and a joy to walk around. Apt is very well equipped and the veranda is lovely. Its only a short walk to the Clubhouse and Hotel. Richard was professional in all our dealings and I highly recommend this apartment.
Hi Mary, So very glad you enjoyed your stay and the apartment and position suited you very well and of course important for a 4 month stay!
We hope to hear from you in the future.
Kind regards, Richard.
Nice property and pool
We had a lovely time at the apartment - very relaxing. It is spacious and has a great sun terrace. The property is well equipped and well situated on the La Torre site. Some of the furniture is very worn however and needs replacing in order to upgrade the experience to 'excellent'.
Lovely well equipped Penthouse overlooking the 18th green and convenient to the centre of the resort. Clean and spacious - highly recommended
LA Torre holiday
We had a very enjoyable holiday and the apartment met all of our expectations
Lovely to hear all was well with the apartment.
We had a great holiday in this fantastic apartmen. The swimming pools are very nice and there is a lot of them :-) The Apartment was super clean and had everything you could need and more.
Many thanks Richard & Louise for the superb communication.
We would highly recommend this apartment and look forward to our next family holiday here.
Thank you and yes I agree the pools next to the apartment are super and glad you thought the apartment was wonderful and also clean, we are lucky to have great key-holders.
Kind regards, Richard & Lou.
Die Wohnung befindet sich ganz in der Nähe (2 Minuten zu Fuß) des Golf Clubhauses, der Driving Range und des Putting Green und über das 18. Green von dort ist es nur ein kurzer Spaziergang zum Stadtzentrum des Resorts mit den Geschäften, Restaurants und Bars. Der Supermarkt ist wahrscheinlich 5/6 Minuten zu Fuß entfernt. Wenn Sie also vorhaben, im Resort zu bleiben, brauchen Sie kein Auto.
Lokale Sehenswürdigkeiten wie die ruhigen Strände des Mar Menor sind in 15 Minuten zu erreichen, ebenso wie die schöne Stadt Los Alcázares und der schöne goldene Sandstrand von Calbranque in 35 Minuten, die Altstadt von Cartagena in 30 Minuten und La Manga in 25 Minuten. Das Out-of-Town-Einkaufszentrum und Designer-Outlet in Murcia ist 25 Minuten entfernt. Alicante ist 1 Stunde und der Flughafen San Javier ist nur 15 Minuten entfernt, ebenso wie der neue Flughafen von Corvera. Ganz in der Nähe befinden sich auch die anderen Golfplätze des Jack Nicklaus Golf Trail, des El Valle, des Mar Menor, des Condado de Alhama, der Las Terrazas de la Torre und der Hacienda Riquelme, die für die ganze Familie viel zu bieten haben.