8/10 – Gut
Benoît C.
25. Feb. 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Nice small apartment in a very safe location
This studio has an unbeatable location, almost directly at a central subway station in the safest area of Rio (no special view, close to Ipanema & Copacabana beaches). The studio is nice but certainly not BRAND NEW! The communication with the owners was very friendly. We later on received 5 contact persons (tel & mail), however, it was stressful that nobody felt responsible and nobody could be reached. Once we landed, it went on like this and we couldn't reach anyone. Fortunately, there was someone in the apartment who gave us friendly instructions. The apartment was rather clean, but it had certainly not been wiped with a damp cloth beforehand and there was sand in the shower. One of the 2 air-co units was defective and very loud. The technician came the next day but as the safe wasn't working, we couldn't leave him alone in the studio and missed a day trip we had booked. Real pitty! Our request via WhatsApp for 2 more towels was only answered when we emailed again 4 days later. There were a few things missing in the kichen that you would expect: no toaster, kitchen knife, washing machine, electric kettle, etc. The filter coffee machine was old and not really clean. The absolute no-go for us was the mattress, which had probably already seen several hundred tenants and looked and felt accordingly. It was only covered with a thin sheet. In terms of hygiene, this is not acceptable. We cannot recommand the management of RIO HOSTS. Thank you. BC
Benoît C.
Aufenthalt von 10 Nächten im Februar 2024
