6/10 – Okay
Patricia Lloyd
8. Jän. 2022
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Lovely spacious property, badly maintained.
From booking we had very good communication with the property manager. As we arrived on Christmas night my son, who was already on the island, was allowed to leave our provisions at the property on Christmas eve which was so helpful.
The property is spacious and airy with a fabulous view over the west coast from the gazebo and inland from the verandah.
The house sleeps 8 so we were very disappointed on arrival that the house was not furnished as advertised.
There were no sun loungers by the pool
No outdoor furniture on the verandah
The outside dining furniture only accommodated 6
Neither of the 2 basins in the master bedroom had plugs that worked
Neither of the 2 safes in the master bedroom worked.
Only 2 very small wine glasses.
No plastic glasses for poolside
No water jug
No ice bucket
No wine cooler
No potato peeler.
No ice trays
Not enough cutlery for 8.
The drain from the poolside shower was blocked which made the tiles extremely slippery and dangerous.
The light at the gazebo didn't work.
A key ring of keys and loose keys meant we had to decipher which key fitted where.
2 very worn and dirty washing up scourer/sponges and 1 tatty washing up cloth. All should have been thrown away.
There were not enough pillows for 8 people. Some were very stained some were like blocks of concrete.
The manager tried to rectify some of these issues but I was disappointed to be told that we had greater needs than others.
Grand Villa was a lovely house to rent but expensive. I recommend it is kitted out for 8 people and maintained to a higher standard.
Patricia Lloyd
Aufenthalt von 9 Nächten im Dezember 2021
