6/10 – Okay
Kellyann B.
6. Dez. 2023
Loud and Interrupted
Very Loud - you can literally hear everything in this building from the people outside to the people inside the building and what they do to what they are saying - on a Saturday we didn't get to sleep until 5am - we're from NYC so we didn't let it bother us.
-FIRE INSPECTION - on check out day while i was taking a bath - someone tried opening the door! luckily we had the bolt on and they couldn't get in! so I called VACASA immediately! they didn't know anything and had to call me back - they said they DIDNT inform us that the fire inspector was going to inspect the building that morning but in any case that we had to let him in! I said absolutely not we weren't informed and were leaving in an hour - then another call by a women named TRACY from VACASA saying I had to let the man in and that it was unrealistic to have such high expectations when a fire inspector is at the door. She was rude and disrespectful! TRACY, next time your away with your family and the fire inspector tries to come through the door while your in the shower please call me and Ill apologize to you also.
I was confused because if it was so important WHY WERENT WE NOTIFIED! or better yet why was I able to book it on this day! I booked this in advanced and they made sure to get their money! When we finally checked out at 11am not a minute before - a neighbor who lived in the building said they constantly have fire alarm issues - (which i saw in a past review)
Also, we called on check in day to fix the bathroom sink and no one came to fix it, so we had to use the sink without the drain attached -
Vacas is not a AIRBNB its owned by a large property company and they don't care about their guests -
they don't have cable for you either just a ROKU so I hope you have netflix's and hulu
Overall cheep place, good location - we stayed for 3 nights and besides the above issues we made the best of it....
Kellyann B.
Aufenthalt von 3 Nächten im Januar 2018