5/5 – Hervorragend
Jennifer C.
7. Sep. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Worthy of 6 Stars
We are just home from our stay at Jeff's beautiful home in Villa La Estancia. We could not be happier with the accommodation, amenities, location, service, and Jeff's outstanding hospitality. We are a family of four - two adults and two teens. Jeff's villa provided ample space for all four of us. We all had comfortable beds and plenty of bathrooms. The rooms were huge with so much storage. The icing on the cake was the full kitchen (including laundry!), living room, and enormous balcony!
Like previous reviewers, we picked up groceries en route to the villa, and the staff at check-in brought all our groceries to our room and unpacked them. We appreciated this after a morning of travel.
The resort itself was gorgeous. We spent most days at the pool in La Estancia. We explored the other pools but loved the pool at La Estancia and the easy proximity to our villa for snacks, lunch, etc. The staff across all properties were genuinely fantastic, and the level of service was outstanding.
Towards the end of our trip, it became apparent that Hurricane Hilary would delay our flight home. Jeff was an exemplary host through the uncertainty of that storm and our travel plans. So kind and generous. Our flight was rescheduled, and Jeff allowed us to stay an additional night at no extra cost. I will add that the staff at Villa La Estancia did an incredible job preparing the hotel for the impact of the tropical storm. They were true professionals and so hard working.
Thank you, Jeff!
Jennifer C.
Aufenthalt von 4 Nächten im August 2023