4/10 – Schlecht
Joy S.
25. Feb. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit
Big house but filthy
Pros:The place was ring and spacious. It could have easily fit 14 people comfortably.
Cons: when we got to the house, we had no way of entering because whole staircase were COMPLETELY covered in thick inches of ice. It was so dangerous. We were slipping and sliding and holding on to dear life trying to bring our young boys inside the house. We informed the property manager how dangerous the stairs were. We asked if they could have someone clear it out tomorrow morning since we had more families with young babies who were coming the next day. Well, no one cleared it out. Instead, the housekeeper left salt in front of our door so we had to clear it out ourselves.
We opened the coffee maker and there was left over grinds and mold. I felt so disgusted. It was obvious that the cleaners haven’t cleaned the coffee maker in months.
The dishwasher when we got there was disgustingly filthy and had black stuff inside.
The fridge was completely shut off. We had to call the property manager because and he told us that they turn off the fridge to save energy.
There were missing knobs in the kitchen, sticky and filthy cabinet drawers. Really dirty plates and utensils.
The bedding were very outdated. It felt cheap, very scratchy and uncomfortable to sleep in.
This place has so much potential but it is very obvious that they need to hire a new cleaning crew + a maintenance crew.
Joy S.
Aufenthalt von 3 Nächten im Februar 2024