4/5 – Gut
Janice O.
15. Jän. 2024
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Nice property and grounds.
Overall we had a nice stay. Cesar was easy to communicate with and the condo complex was clean and well maintained. The beach was beautiful and there were lots of chairs to use. We thought there was laundry available for us to use in the apartment as the listing indicated laundry but in the conditions listed on the booking page (which we didn’t see) this is run by the apt management and we had to pay separately for this. Cesar was nice enough to reimburse us for half of the cost due to the misunderstanding but it was 400 pesos for a load and they charged us for 5 loads which was a surprise given we only had 2 loads tops. We also were responsible for washing towels, of which there were only 4 provided for 4 people. This was not ideal given we had to pay for laundry. Over 15 items of clothing were missing when the laundry was returned to us. Don’t count on laundry being included and don’t use their service if you want your clothes back. Other than that issue we had a great stay.
Janice O.
Aufenthalt von 10 Nächten im Dezember 2023