4/10 – Schlecht
Iba B.
7. Apr. 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Salt Water (Mgt Co.) ruined "upscale" part of our stay
If it wasn't for the Salt Water management company, I would give this place a 3.5-4 stars. The overall rating is 2-star b/c we will NEVER stay at another SW property again. The beach is amazing! The area was away from the crowds, which is what we were seeking. The unit, as outdated and in desperate needs of updates, was still clean. BUT that is all I can say that was positive about our 6 night stay in Navarre.
We asked for an early check (which of course came with a fee but agreed to pay only based upon us getting in 4 hours earlier) After the lack of communication, and the overcharge I now see on my CC for 2 hours early - this was a complete rip off!
Then upon entry we were welcomed into our 2b/2bth, 3 sink unit with no hand soap, no tissue, one toilet roll per bathroom, one measly paper towel roll in the kitchen, 2 garbage bags, 2 laundry pods and stained blankets and sheets. When I contacted the Salt Water co. about this- they referenced some page and deep section #19 in the check-in agreement that I hastily signed online after flying across cross country on a red-eye flight that stated that they only provided enough "supplies for ONE night".
Then the sink was clogged, which I submitted a maintenance ticket via their portal and apparently that went nowhere for 2 days until I contacted them again.
For the amount that I paid for this, and after staying in well-stocked rentals from Palm Springs to Myrtle beach to Malta to Paris- this was the MOST unpleasant!
Iba B.
Aufenthalt von 6 Nächten im März 2024
