2/10 – Ungenügend
Ryan M.
7. Dez. 2022
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Bait and switch
First let me start by saying that the location on the beach is absolutely amazing. That’s where the positives end. When we arrived at the property we noticed it looked a bit disheveled. Bags of construction sand lying on the beach, trash/empty water bottles and beer bottles strewn about the beach area and yard, multiple garden hoses thrown all over the property, construction materials and debris left on the property including a large ladder and items that appear to have been left out for months or years. The home itself needs some major work. It was built in 1993 and honestly it probably hasn’t had anything done to it since then. The screen doors had holes, the only portion of the entryway that locks is the deadbolt at the handle is broken and just pushes open. The bannisters going up the staircase are loose and Jerry rigged with rand lumber. Once inside the unit it’s very dated. Think 1993 design. The couches are very uncomfortable, the home is cluttered and the TV didn’t work. The coffee table collapsed as I placed a drink on it. It’s clearly been repaired in the past as evidenced by duct tape. The bathroom had what appeared to be a smashed roach in the corner and the towels and wash cloths were a hodgepodge of worn out multi colored towels with tears and tears of use under their belt. Moving onto the bedrooms, the beds were so hard and uncomfortable I checked to make sure it wasn’t two box springs stacked together. The pillows are so flat and cheap/worn out it takes 4 to equal one normal pillow. The roof leaks, I mean pours water when it rains and has been as evidenced by the large water staining on the ceiling. Truth be told I tried to book somewhere else and ask for a refund but couldn’t find anything within reason that wasn’t owned by FreeWheeler. We ended up checking out a day early because the unit became unusable due to the water leak from the ceiling. When I brought the issues to the attention of Crystal who seems to be the property manager she offered nothing but “Sorry, we’ll get it fixed.” I asked if she had every been to the home, she stated she hadn’t. It’s completely evident they purchased a furnished home from someone and threw it onto VRVO. There are picture frames with children on the night stands and personal effects form the family that previously owned the property all over the home. I had high hopes after looking at the pictures. It all I got was a let down with a beautiful view.
Ryan M.
Aufenthalt von 7 Nächten im November 2022