3/5 – Okay
Lisa C.
16. Nov. 2023
Gut: Check-in, Kommunikation und Lage
Great location home is dated
Check in and communication with management company was great. We had two families (10 adults , 1 infant). The place overall was clean except for the rugs. They are in dire need of cleaning and replacement. Stains were everywhere on stairs and bedrooms. We have stayed in previous homes in the same development and none have been this bad. We also noticed that they were not enough plates. they had some staged on the table, but only a few in the cabinet. also no salt and pepper Just make sure you bring your own. Refrigerator ice maker does not work either. Washer and dryer are very old as well loud and noisy. and they did an OK job getting clothes clean but the dryer left lots of lint on clothes. We requested service because the microwave was not working. It was a Sunday morning and they said they would send somebody. Nobody ever showed up . Monday morning, I contacted the management company and let them know that we were able to fix the problem it was a circuit breaker. The hot tub took a extremely long time to heat up Almost 2 hours before it will become a temperature of a hot tub. The pool was a bit dirty and probably needs a thorough cleaning. on the day of checkout at exactly 9:59 am, the doorbell rings and it's the cleaning crew. We were packing the cars and I just found it odd and felt rushed. We were out by 10:10. I told the cleaning crew that they could come in but they chose to wait in the car. Great location but probably not my favorite house we rented.
Lisa C.
Aufenthalt von 4 Nächten im Oktober 2023