2/10 – Ungenügend
Darlene M.
5. Juli 2022
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
DIRTY, UNSANITARY, UNSAFE AND WRONG INFORMATION IN AD
I do not usually like to do bad reviews but feel I need to let other renters know what to expect.
We were not given the actual address so had to wait for Joe to contact us and give us the directions. We arrived at 3:30 and yet venue was not ready.
The following are some of the main problems that we encountered during our stay:
1. Wrong information in advertisement; ie. Not enough beds as ad said sleeps 15 so one would assume there are cots or mattresses and bedding to accommodate 15.
2. There were not enough pillows for the beds provided.
3. Bedding was stained.
4. Not enough towels for everyone.
5. No dish towels were provided.
6. No hand soap, dishwasher soap or garbage bags. These were provided when requested but should have been in place.
7. Toilet paper placed in the bathrooms had mold growing on it and looked like it had been contaminated by flood. We did find clean TP in the closet.
8. Hot tub was very dirty and unhygienic to use. Since we had cooler weather, this was a big disappointment.
9. Dishes were not clean so we had to wash before use.
10. Not enough cutlery. We were 13.
11. The barbeque was very dirty and had rusty and disintegrated grates. We found some grates in another barbeque, so used them instead but they too needed cleaning.
12. There was mold in the garbage cans.
13. The electric stove was very dirty.
14. The bathroom drain did not work taking all night to drain the water and making it unusable.
15. There was no broom and dustpan to sweep the floors that we could find at first but found one later hidden from sight in the laundry room.
16. The water softener was running at night making a loud squealing noise that kept guests awake. Surely this could be set for daytime flush.
17. The electrical sockets stuck out of the wall downstairs in the single beds area where the kids slept, making this dangerous and unsafe especially for children. We put them back into place to ensure safety.
Darlene M.
Aufenthalt von 3 Nächten im Juni 2022
