2/10 – Ungenügend
Chapel
29. Sep. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Kommunikation
The condo was clean and comfortable inside. But, the description of this property is deliberately misleading. I don’t know how it got so many good reviews. The description says, “trains go by the complex,” however, this did not prepare me for four train tracks running past this complex and the I-15. The sound of squealing brakes and highway noise kept us up all night. We were awoken by a fire alarm set off by a resident smoking in the building on day 1 and by a violent argument outside the window on day 3. Online reviews from residents tell you about the large homeless population nearby, lack of maintenance, and deafening noise in the apartments. When I emailed the manager, she did respond initially and promptly fixed a problem we had with the kitchen sink, but she dismissed my alarm at the misleading statements in the description and didn’t help with my other concerns, including my request to have someone come look at the toilets. I had to tell my kids not to flush at night because the pipes shriek so loudly every time the water is turned on that it will wake the entire condo. Despite strictly following the posted rules for managing the toilets, we had to plunge one 5-6 times during our 3-day stay. The manager stopped responding to my emails. The halls reeked of marijuana smoke the entire time. The description says it’s a 15-minute walk from the convention center. Google says it’s a 25-minute walk from the convention center. That walk is not safe.
Chapel
Aufenthalt von 3 Nächten im September 2023
