We are now able to welcome guests to the Vale again. Please rest assured that we will take every effort to make your stay safe, comfortable and relaxed. For your peace of mind, we are following the latest advice from HomeAway:
1. Bed linen and towels will be washed at 60 C instead of the usual 40 C.
2. Kitchen and bathrooms and all frequent-contact surfaces will be thoroughly cleaned with the recommended disinfectant.
3. We will ensure non-contact checking in and out of the cottage.
4. Guests will be permitted to use the washing machine and dryer to wash items mid stay, if desired, and washing detergent will be provided.
5. We will supply generous amounts of hand wash, kitchen and bathroom cleaning materials, anti-bacterial wipes and hand-sanitising gel.
6. Guests will be requested to remove and store foot ware in the entrance lobby.
7. Unfortunately, we will have to cease our practice of leaving tea, coffee and kitchen basics such as condiments for our guests.
As you will appreciate, we have had to add a modest surcharge, temporarily, to cover the cost of the additional procedures listed above.