2/10 – Ungenügend
kelsey f.
18. Apr. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Great location, unit itself leaves much to be desired
PROS - the location of the unit is great, it's literally steps away from the tennis center (perfect if you're a tennis or pickleball player), and just a couple minute walk from the Sanctuary/ bike rental/ beach access.
CONS- The unit itself is disgusting. I am appalled at the amount we paid to stay here to walk in and find the place very outdated. It reminds me of a place you'd stay at while on spring break in college, not a place you'd stay in while vacationing in the pristine Kiawah. The sofas in the living room smell musty and could use a serious deep cleaning (or replacement all together). There's carpet that's no telling how old, faucets/tubs are super old. The towels had little hairs (looked like short dog hairs) on them. There were also huge red ants in the kitchen every morning, so we had to spend time cleaning
Re: communication, the actual owner lives in the NE; we had to track him down to get the parking passes and unit key information the day before we left. I've never had to do that with any other property we've rented at Kiawah. Owner blamed it on being busy at work - OK. Then, the actual property manager proceeds to call us at 8:30pm on a Friday evening, a whole 24+ hours after we had arrived, to ask if we had "gotten in okay". She then called again the night before checkout to ask when we were leaving the next day because "earlier is better for her to get in" - way to make us feel rushed getting out.
Don't stay here unless you're desperate!
kelsey f.
Aufenthalt von 4 Nächten im März 2024
