4/10 – Schlecht
James B.
16. Okt. 2023
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation
Property unloved
There were lots of issues. Mostly stuff that could be fixed with a little TLC. For example, sticky drink marks all over the outside table, missing light bulbs, filthy windows, damaged service hatches, torn fly screens (therefore useless), dirty footprints around the pool, green slime in the pool shower tray, paint peeling off the woodwork around the front entrance, terrible varnish/paint job on the front door, paint hanging off the shower ceiling and a rusty damaged light fitting over the mirror. The solarium looks like it has never been cleaned and has a bird skeleton laying in the floor.
We also had to put up with a major garden renovation in one of the adjacent villas. From 8am till 6pm every single day, except Sunday, we had to put up with loud sawing, hammering and cement mixing. There were clouds of building dust landing in the pool and several times various builders appeared inside the garden to carry out their work. There was a hole in the fence so no privacy. As the property manager lived only minutes they must have been aware of this but no warning.
We were also promised a small welcome pack as we arrived late in the evening. This was not there so my 83 year old mum and I had no water or food till the next day.
I emailed the owner with photographs of all the issues but a week later I have not had the courtesy of a reply let alone an apology.
James B.
Aufenthalt von 7 Nächten im Oktober 2023
