6/10 – Okay
Christian a., Ripon
3. Jän. 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Dissapointed
We’ve stayed in this location / estate three times now at different nearby properties to this one. This one left us underwhelmed as we encountered quite a few issues which, because of the holiday/NY period, we felt had no option but to manage through. Issues included:
Cleanliness on arrival - cobwebs present in two rooms, crockery /utensils not clean, grease on stove, backing trays, fridge seal mouldy and chopping board with dried food on, en-suite shower had mold/failed seal.
Equipment - Basics for a 7 night self catering stay were missing from inventory including. No measuring jug, no sharp pairing knife, no oven dishes (pies/lasagne/stews not doable). First aid kit consisted of string, a bandage and anti-septic cream that went out date in 2015
Facilities - The freezer was just only just freezing things after we removed 2inch ice build up, back garden decking was lethal and a slip hazard with green algae and stone garden area beyond decking was poorly maintained. No outside lights worked at front - none to rear.
The bedrooms and linen were all clean. Facilities and layout upstairs was really nice and homely.
The property really is in a fabulous position for guests to take advantage of all in locality. There are however better accommodations nearby for same price available elsewhere.
We’re sorry to have had to write this review and would be willing to share the photos we took with the owner if they wished to get in touch.
Christian a.
Aufenthalt von 7 Nächten im Dezember 2023
