6/10 – Okay
Tracy F.
2. Sep. 2022
Gut: Kommunikation
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Needs a bit of modernisation
We are not people to moan but there was a few things that need addressing!
1. When we arrived the key wasn’t in the key box as specified, so we had to stand in the road in the midday sun for about an hour until an old man turned up with a key ! He didn’t speak a word of English & it took both of us to get in the front door as was stuck! 2.The villa is very tired & needs a lot of modernisation as there is a lot of potentially hazardous cracked tiles outside! Also nearly all the coping stones on one side of the pool were loose & need re-bedding in place! 3.Pool wasn’t the cleanest!
4. Gardeners turned up 4 times in 14 day’s unannounced each time & let themselves in without even a hello & at midday so we had to come away from the pool each time! Then the gardeners messed around with the pool & the next day it was flooding the patio area! The next day it had dropped by 6 inches! We informed the owner & the gardeners returned only for one of them to gesture to me that it was something that I had done! Wasn’t happy with that! 5. As Stated before we couldn’t open the front door From the outside! So each night we went out we had to leave & return via the doors around the back! One was a sliding cage & the others sliding patio doors! Only the sliding cage locked ! So at night we had to close the metal shutters for security! Also couldn’t open the shutters in our main bedroom so was a bit dark ! So basically we made the most out of our stay! This Villa could be a fantastic place as all what surround are! Just needs a bit of money spending on it! Perhaps this reflects in the price of renting it for two weeks!
Tracy F.
Aufenthalt von 14 Nächten im August 2022
