8/10 – Gut
Steven T.
29. Feb. 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Extraordinary deck
We experienced some issues which Dulce the property manager tried desperately to rectify.
The washer was broken for the whole 3 weeks which was a pain and I think there was 3 or 4 different repairman to look at it but what was needed was a brand new unit . We were able to send laundry out or have the use of another but very inconvenient. The living room a/c had no remote so we had to get an electrician in to set it so we could turn on manually and after a few days we had a new remote. Many of the glasses and dishes were cracked and we threw them out and Dulce got us some new ones. Our friends who stayed in the 2nd bedroom did not like the wooden structure over the bed with some hanging thing that clanged in the night- it was spooky.
We lived on the patio which was enormous and ate all our meals out there, the views were stunning, the pools were great, we walked to the beach everyday but the hike back up was a bit tough. The floors in the complete condo were very cool with the intricate designs.
With a little TLC this would be 5 star so really the onus is on the owner to spruce it up.
Staff were great- Dulce, Basilia the cleaning lady was very sweet, Veronica our chef is excellent and Mario and the other guards are very attentive.
A great 3 weeks with fantastic weather and with a few tweaks this would have been really great
Steve & Janet , Larry & Melinda
Steven T.
Aufenthalt von 21 Nächten im Februar 2024
