2/10 – Ungenügend
Pilar V.
15. Nov. 2023
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
NOT AS ADVERTISED- BUYER BEWARE!!
House looks like a true gem in the photos, but is ANYTHING BUT in reality. Worst local rental experience I have ever had. The best I can say is my family seems to have survived without a trip to the hospital.
A short list of what we found:
1) Mold on wall in kitchen, in all three bathrooms.
2) Water dripping from the tiles in downstairs half-bath, and very wet plaster in ceiling of same bath.
3) Glass door to middle floor bath falling off hinges.
4) Glass door to top floor bath chipping; glass shard found on bathroom floor.
5) Second bedroom doorknob falling off, fell off.
6) Ground floor half-bath door would not close nor latch/ lock.
7) Missing air conditioner controller (were two controllers, for three units).
8) Stair rail wobbly on middle floor level.
9) Ground floor lights did not work, just flickered when we tried to turn them on...was there a short due to all the damp????
10) OVERWHELMING odor of mold and damp (obviously, if you've been reading the other issues).
11) And, on the final day...COCKROACHES! IN THE KITCHEN AND IN THE TOP FLOOR BEDROOM.
I reported a number of these issues immediately to the Owner upon entering the house and received completely dismissive response. Owner simply stated that the house was in 'fully operational' condition.
Four different VRBO agents begged to differ, especially after receiving nearly 20 photos with evidence of my objections. I also sent videos to VRBO.
AVOID this rental and this Owner AT ALL COSTS!
Pilar V.
Aufenthalt von 3 Nächten im November 2023
